Etisalat Nigeria Latest Jobs Vacancy

Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position of:

1.) Specialist, Process Review & Operational Efficiency

•     Maintain the Quality Management System (QMS) and ensure its sustainability by championing audit programs and process review exercises, establishing root cause analysis and engaging stakeholders for the resolution on nonconformities.
•     Implement enterprise policy development to deployment and process performance monitoring with the intent of supporting the effective delivery of objectives.

•     Document and communicate process review reports with identified process gaps to stakeholders and monitor  implementation of corrective actions
•     Communicate process review reports and identified process gaps to stakeholders and monitor  implementation of corrective actions
•     Support the  maintenance of quality Management System  to promote the organisation's competitive edge
•     Ensure the documentation of non-conformities  and root causes  with correction and corrective actions
•     Provide adequate monitoring  and status reports on the implementation of the correction, corrective and preventive actions to ensure timely delivery
•     Analyse audit results to ensure continuous process improvements and support superior product delivery with customer satisfaction
•     Manage alignment of the policy  and process frameworks  to deliver stakeholder objectives
•     Continuously ascertain maturity level of enterprise processes in order to monitor the evolution of strategic processes sharing best practices within the organization
•     Identify and mitigate process bottlenecks in order to achieve process efficiency
•     Identify and document realistic process controls for tracking and reporting on process performance
•     Generate periodic KPI performance reports for strategic and functional processes to provide feedback on process effectiveness and efficiency, gaps and corrective actions
•     Enhance corporate governance through the deployment and maintenance of a robust policy framework
•     Liaise with user departments to identify and document  required enterprise policies 
•     Facilitate process awareness trainings and design of workshop materials for internal and external customers
•     Carry out other assignments as directed by the Manager, Process Review and Operational Efficiency    

•     First degree in numerical sciences from a recognized university.

•     Three (3) to Five (5) years post NYSC work experience
•     ISO 9001:2008 certification is mandatory
•     Project Management Certification (Prince 2 or PMP) will be an added advantage
•     Good communication and presentation skills
•     Ability to work in a cross functional team
•     Good understanding of the Telecoms environment
•     Process Design and Analysis
•     Policy documentation and analysis
•     Project Planning and Control
•     Quality Management System
•     Project Management (Governance, Risk and control)
•     Problem Solving
•     People Management
•     Collaboration
•     Presentation/Facilitation
•     Passion for Excellence
•     Integrity
•     Empowering people
•     Growing people
•     Team work
•     Customer Focus

2.) Specialist, High Value Sponsorship & Events

•     Identification and reporting of Etisalat related sponsorship trends, best practice case studies and opportunities.
•     Assist in developing comprehensive integrated proposals and business cases for sponsorship or Etisalat initiatives to the Head, High Value Events & Sponsorship.
•     Assist in identifying required resources, personnel and funding to execute strategy.
•     Assist in identification, assessment and evaluation of potential sponsorship properties.
•     Measure, report and communicate relevant metrics and evaluation to ensure effective measures are applied to existing sponsorship properties ensuring ROI.
•     Maintain an accurate record update of sponsorship investments and rejections.
•     Facilitation and management of sponsorship execution for all properties ensuring brand obligations are adhered to by governing bodies, promoter or sponsored bodies and suppliers.
•     Develop and execute activation plans for new and existing sponsorship assets specifically adding unique value at all event offerings for the target audience.
•     Engage and manage relevant streams and units for activation requirements ensuring synergy in communication and all deliverables.
•     End-to-end planning, management and support of events and activations for sponsorship properties in line with agreed processes and procedures.
•     End-to-end management of all digital applications and platforms for all sponsorship properties.
•     Perform any other duties as advised by the Manager, High Value Sponsorship and events.

•     Bachelor's degree in any field

•     3 - 5 years post NYSC work experience with 3 years in marketing, advertising, brand management or event activation with project management
•     Team player, exceptional customer service attitude, versatile and able to work in a fast-paced environment
•     Excellent analytical, written and oral communication and presentation skills
•     Knowledge and proficiency in Microsoft Office packages and programmes
•     Ability to plan and manage a working budget
•     Strategic and creative thinking
•     Strong research and analytical skills
•     Strong network of relevant industry contacts
•     Understanding of digital and social media markets desirable (Mobile Apps, Website Architecture)
•     Understanding of luxury market desirable