OTR Installation Specialist at General Electric(GE) Nigeria

What do you envision for your future? At GE Healthcare, our vision involves looking at Healthcare in a completely new way. Focusing on earlier, pre-symptomatic disease detection and prevention, instead of late diagnosis. Helping clinicians access more information and intervene sooner with targeted treatments so their patients can leave longer, fuller lives.
We believe we can help make that happen – and we’d like you to be a part of our mission. As a global leader, GE can bring together the best in science, technology, business and human resources to redefine the frontiers of healthcare.

Something remarkable happens when you bring together people who are driven to make a difference – they do.



Job Number: 1504182
Position Title:  OTR Installation Specialist 1-HC
Career Level: Experienced

Role Summary/Purpose: 

This role is responsible for on site activities of the "order to remittance" projects in specific area in order to achieve customer satisfaction through site management and installation quality. Sets accurate delivery, installation and clinical application key dates and coordinate the field operations until handover. Ensures compliance with contractual requirements and local regulations.

Essential Responsibilities

• Provide GE Healthcare leadership during site preparation: Provide support to customers and to sales representatives with site preparation and project management activities; deliver high quality site planning documents and drawings to customers; select equipment cables and options in a timely manner, monitor and communicate site management key dates for recording in the OTR project management systems; organize des-installation and recovery of previous systems if pertinent; in compliance with the WEEE directive and organize on site equipment delivery.
• Ensure installation quality to our customers: identify and plan the needed resources; provide directions for subcontractors; installation leaders and clinical applications specialists; monitor and communicate delivery; installations and applications key dates for recording in the OTR project management systems.
• Support the sales transfer: ensure compliance, handover and reporting procedures are followed; support the customer's acceptance process; ensure the relevant paperwork is dispatched in a timely manner to the administrative staff in charge of contracts and warranties.
• Follow and comply with existing GE Healthcare EHS rules and procedures.
• Be involved in EHS activities and programs (e.g. training, accidents reporting…) in compliance with the environmental health and safety policy.
• Field leader responsible for the on-site activities of the “Order to Remittance” projects in his area.
• Achieve customer satisfaction through the best possible site management and installation quality.
• Assess sales feasibility for equipment. Set accurate delivery, installation and clinical application key dates. Coordinate the field operations till handover.
• Ensure compliance with contractual requirements and local regulations

Qualifications/Requirements: 

• 3+ years experience in field customer activities.
• Customer oriented.
• Field operational experience.
• Commitment to quality.
• Leadership skills.
• Technical background: knowledge in electricity, mechanics, physics, civil works, building trade, CAD, experience or engineering school
• Good knowledge of GEHC equipment business and local regulations for medical equipment.
• Problem solving expertise.
• Fluent in English.

Desired Characteristics

• Business understanding.
• Boundary less player.
• Project management expertise
• Knowledge of social and local regulations, EHS rules.
• Knowledge of OTR systems.
• Knowledge in transportation and logistics

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