Graduate Customer Care Job at Globacom Limited
growing mobile service providers in the world. Globacom Limited aims to be recognized as the biggest and best mobile network in Africa.
As part of its growth strategy aimed at delivering "World Class Customer Service" to all subscribers, Globacom is opening more call centres at Abuja, Port Harcourt & Lagos and requires young, smart and intelligent graduates (male and female), who speak Hausa to work in the new call centers in Abuja, Port Harcourt and Lagos.
Job Position: Hausa-Speaking Graduate
Department: Customer Service
Responsibilities
- Attending to customers over the phone
- Providing information and resolving customers’ issues
- Escalating customers' queries to appropriate units for prompt resolutions
- Capturing customers' details on the system
- BSc or HND in any field
- Must have completed the National Youth Service Corps Programme.
- Not more than 30 years of age
- Excellent spoken English
- Fluency in Hausa Language
- Good communication skills.
- Excellent interpersonal relations and attitude
- Friendly disposition, charming character and admirable personality
- Must be computer literate
Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) to: customercare.job@gloworld.com
Only shortlisted candidates will be contacted.
Application Deadline: May 14, 2012
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