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Customer Care Officer at a multinational company

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A multinational company in Nigeria which traverses the whole of the maritime sector and offering its services’ to a global network of clientele is looking for vibrant, energetic and intelligent individuals to position:

Job Title: Customer Care Officer

Job Description;

  • The customer care officer would promote and help resolve queries of the customers.
  • The successful candidate would report to Customer Care Manager
Job Responsibilities;
  • To develop rapport with the customer base, greet by name, have knowledge of account ownership.
  • Maintain position of trust and responsibility by keeping all customers business confidential
  • To follow code of business and ethics and other related policies, maintain ethical and friendly behavior at all times
  • Be responsive and timely with correspondent and problem resolution displaying a caring attitude
Job Requirements;
  • A degree from a reputable higher institution
  • Must not be more than 27 years
  • 1-2 years experience needed
  • Must have excellent communication skills, very fluent, conversant, cheerful and tolerant
  • Ability to work to tight dead line
Method of Application; Interested and qualified candidates should apply with copies of your CV and relevant credentials quoting the position applied and send to: CustomerCareOfficer@yahoo.com
 
Application Deadline; 28th December, 2012

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