Adexen Recruits Graduate Service Administrator

Adexen is pioneering in HR and Recruitment Process Optimization to service its customers. All clients enjoy the flexibility of choosing dedicated Onshore, Nearshore, or Offshore services. We have been mandated by a large Oil & Gas conglomerate to recruit the a service administrator for its operations.


Job Title: Service Administrator

Job reference n°: NGA1243
Location: Abuja
Function: Administration / Support / Secretarial

Job description
The candidate will be responsible for receiving and entering customer requests for parts and service orders via communication or other delivery system.
The position is based in Abuja.

Responsibilities
The responsibilities for this office shall include but is not limited to the following:

• Response to customer requests and enquiries
• Timely and innovative record management systems
• Working with personnel to promote customer support systems
• Promoting sales of aftermarket products such as service agreements etc
• Tracking customer requests and maintaining excellent lines of communication until completion
• Maintaining pricing review processes and issues log
• Utilizing company alternative resources and products to promote service administration
• Participating in employee development programmes including products and applications trainings
• Assisting with warehousing activities
  

• B.Sc in Engineering / IT, Business or Economics from a recognised institution
• At least 1 year experience in service environment
• Must be resident in Abuja
• Possess a knowledge of aftermarket products and service activities
• Excellent Presentation & Communication Skills
• English Language proficiency both written and oral
• Possess a knowledge of maintenance and scheduling
• Possess a proactive personality and be a self starter
• High proficiency in MS Office applications
• Should be team oriented and outgoing