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Application Support Officer at Phillips Consulting Limited

Monday, July 29, 2013 , No comments
Phillips Consulting Limited - Our client is one of the first banks to have been established in Nigeria and has a wide network of branches. An exciting opportunity exists for an Applications Support Officer to support the Head, Ancillary Applications Support in meeting the team’s strategic goals and objectives.

Job Title: Application Support Officer

Job Responsibilities:
  • Ensure documentation of processes and procedures within the unit.
  • Proactively Ensure 0% downtime on all Ancillary applications within my purview in the Bank.
  • Review of Ancillary Applications for optimal performance.
  • Effective Training & Skill Transfer to all team members (Ancillary Application Support)
  • Ensures prompt resolution of issues.
  • Provide jobs status report on a weekly basis to the Head, Ancillary Applications.
  • Ensure prompt escalation of issues to the vendor(s).
  • Liaise with the responsible unit to ensure that the appropriate hardware resources are allocated to the application databases.
  • Ensure availability and optimal running of the databases by the unit responsible.
  • Ensure optimal security and performance of all databases by the unit responsible.
  • Ensure that all databases /Applications are backed up by the unit responsible.
  • Analyze the processes/applications in use and initiate enhancement as the case may be.
  • Take custody of all application related document within my purview such as technical manual, functional/operational manual.
  • Ensure that all the operational procedures and documents for all applications are up-to-date.
  • Implement/ upgrade/ release/patches of existing applications.
  • Ensure that the hardware components of the application systems are up-to-date.
  • Proactively monitor and Ensure high/optimal performance of the hardware(s).
  • Ensure regular maintenance of the hardware(s).
Job Requirements:
  • Minimum of 3 years cognate IT and Software/Database Support experience in a large to medium size Bank/ financial institution.
  • Good technology related university degree preferably in Computer Science.
Required Knowledge, Skills and Abilities
  • Adequate knowledge of Oracle And SQL Server Databases
  • Adequate Knowledge of Data warehouse and Data Modeling
  • Adequate knowledge of Large Data Extraction and Transformation
Generic Skills
  • Leadership
  • Possess analytical and problem solving skills
  • Adequate knowledge of SQL scripting.
Method of Application; Interested and qualified candidates should Click here to apply online

Application Deadline; 7th August, 2013

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