Graduate Customer Solution Provider (CSPs) Recruitment in a First Generation Bank

Whyte Cleon Limited is a Human Resource Outsourcing & Management Solutions provider in Nigeria with over 18 years business experience. We are a solution based business consulting firm with focus on the provision of practical and well researched solutions to help our clients bridge the gap between Strategy
Development, Talent Acquisition, Strategy Execution and Organisational Performance.

Job Position: Customer Solution Provider (CSPs)

Location: Any City, NG

Job Description

• Responsible for the day to day resolutions of complaints made by customers
• Log full details of complaints, recording all contact made and actions proposed/agreed on contact
• Provide support and guidance to operational teams in using customer feedback to improve service
• Attract potential customers by answering product and services questions, suggesting information about other products and services
• Resolving products or service problems. 

Qualifications and Skills

• Minimum Upper Credit in HND or a good University degree (Minimum Second Class Lower).
• NYSC Certificate or exemption letter.
• Age: Not more than 27 years.
• Experience in the banking industry will be an added advantage.
• Fluent in English, Hausa or Igbo languages.
• Excellent communication and interpersonal skills.
• Problem solving skills.
• Quality focus. 
• Multi-tasking.
• Strong analytical and problem solving skills.
• Ability to pay attention to details.
• A warm and approachable manner.
• Self motivation and direction.

Application Closing Date: 4th October, 2013

How to Apply
Interested and qualified candidates should: Click here to apply online

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