Head, Facilities Management Job at Standard Chartered Bank Nigeria

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Job Title:  Head, Facilities Management

Job ID: 355412

Job Description

• Manage any outsourced provider of facilities management services to ensure adherence to the service level agreement.
• Manage (directly or through an outsourced provider) planned preventative maintenance in accordance with group standards.
• Manage (directly or through an outsourced provider) a help desk and/or reactive maintenance.
• Evaluate country sourcing (procurement) strategies and agree with department head.
• Manage CRES procurement and supply arrangements in cooperation with Global Sourcing.
• Manage all CRES operational activities in line with Group standards
• Deliver property services in a cost efficient and effective way
• Introduce industry best practice to the country CRES function
• To provide strategic direction and leadership to CRES facilities management, ensuring first class customer care and value for money.
• In conjunction with regional portfolio manager and head of CRES assist with the creation of overall real estate strategies and plans for the business units and country.
• Conduct portfolio analysis, development and execution of the global real estate strategic plan as it relates to the country.

Key Roles & Responsibilities

• In conjunction with and as directed by the Head of CRES:
• Facilitate the relocation of the SCBN Head Office from the old site to the new building.
• Support the speedy settlement of staff in the new head office. Manage all escallations in the new building.
• Work with the New Head Office Project Consultants and Contractors to deliver the new office space within the set time.
• Drive the country real estate strategic planning for CRES to ensure the long term occupancy plans for our property portfolio are aligned with business direction.
• Implement portfolio management metrics that illustrate the financial performance of the property assets.
• Implement models to link business and real estate strategy to forecast supply and demand for space and developing master and strategic plans for utilisation and development potential of land and/or buildings with the bank’s property portfolio for the country.
• Undertake real estate due diligence reviews as and when required for potential new business acquisition.
• Implement property plans in alignment with agreed strategies.
• Assume overall responsibility for the effective implementation of the GPMS ensuring the capture of global property data country, address, type, use and tenure and populate costs across the country portfolio.
• Ensure all property insurance data is captured and accurately reported using the insurance module of GPMS
• Manage leases (and the associated risks) both where the bank is lessor and lessee.
• Ensure all other databases are properly populated in a timely way such as the Transaction Tracking Report, "Boomerang" asset register, lifecycle replacement programme, space utilisation.
• Deal directly with landlords and external real estate agents and such like.

Qualifications & Skills

• A very good University education from a reputable institution with second class upper division.
• First Degree in Engineering, Architecture, Facility Management.
• A second degree with a suitable professional qualification will be an added advantage.
• Extensive facilities management experience gaining in a 'blue chip' corporate environment.
• Strategic thinker combined with a high degree of pragmatism.
• Excellent leadership skills and team management experience.
• Proven track record of delivering excellence through their leadership and communication skills.
• Experience of successfully managing and delivering and delivering multiple services to internal and external stakeholders.
• Excellent interpersonal skills and the influence to deal with the broad spectrum of customers both within and outside the bank.
• Ability to adapt proactively to customer requirements.
• Budgetary control and financial management experience.
• Skilled at swift problem identification, prevention and resolution.
• Using initiative to review continuously and improve services.

Method of Application
Interested candidates should: click here to apply online

Application Deadline: 23rd October, 2012

Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click on Search

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