Fraud Analyst at MTN Nigeria
MTN Nigeria is The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.MTN Nigeria is recruiting to fill the below position:
Job Title: Fraud Analyst
Department: Finance
Reporting To: Senior Fraud Analyst
Location: Lagos
Job Description;
- Proactively identify suspicious Mobile Money transactions
- Liaison with associated banks for suspicious Mobile Money trends and transactions
- Maintain and enhance fraud policies, processes and procedures
- Ensure data completeness and integrity of the Anti-Money Laundry System (AML)
- Drive proactive analysis that will form basis for AML system fine tuning
- Achieve Mobile Money fraud reduction targets set by the business
- Day-to-day management of direct fraud personnel performance including reporting and appropriate issues escalated
- Provide a visible and friendly relationship with all associated banks, law enforce and judiciary bodies in Nigeria
- Participate in industry associations, working groups and initiatives focused on collaborative fraud prevention efforts
- Assessment of potential money laundering, terrorism funding and mitigating techniques
- Monitor transactions and implement effective internal controls
- Ensure Know-Your-Customer ‘KYC’ activity is tailored to Mobile Money
- Reporting transaction above specified limits to Senior Subscriber Fraud Analyst
- Fine tuning the AML to detect Money Laundering and vulnerabilities
- Proactively mitigate identified vulnerabilities
- Monitoring activities of all especially agents / retail outlets
- Ensure proper record keeping is maintained by MTNN
- Understand and analyse Mobile Money architecture and transaction flow and ensure compliance to laid down Mobile Money operation processes.
- Understand all policies relating to AML, Mobile Money and Mobile Number Portability blacklisting and whistle blowing to ensure compliance to MTNN policies.
- File suspicious activity reports to banks as required by law and MTNN Mobile Money policy.
- Monitor integrity and completeness of AML data input and output.
- Analyse subscriber trend patterns and develop alarms to that will proactively flag suspicious transactions.
- Maximise the Fraud management System to aid investigation as necessary
- Validate all alerts involving customer, agents, merchant, banks suspected criminal history and report finding to SM, Subscriber Fraud
- Proactively identify, evaluate and prioritise product development opportunities and advise business on its benefits.
- Follow up and ensure resolution of all investigations.
- Understand business requirement specifications and user requirements for new product launches or system changes to assess the impact on revenue and fraud
- Manage the shift calendar of the Mobile Money team.
- Provide input into the monthly fraud management report.
- Hands-on development and execution of acceptance and technical test on various AML implementation across MTN Nigeria
- Normal MTNN working conditions.
- May be required to work extended hours.
- Willingness to travel at any timePrompt dissemination of alert information from the AML.
- Availability of information from AML.
- Systematic analysis and evaluation of fraud related incidences. Reduction in fraud related activities throughout the organisation. Risk identification in business processes and technology.
- Effective controls in fraud impacting systems and business processes.
- First degree or equivalent quantitative discipline
- 4 years work experience which includes any 2 combination from the following;
- A minimum of 2 years experience in telecommunications sector
- At least 2year Fraud Operational / Revenue Assurance Operations experience
- At least 2 years of analytical/policy experience
- At least a minimum of 2 years experience in E commerce or payment
Application Deadline; 8th January, 2013
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