Stanbic IBTC Bank Recruits Relationship Manager (VAF Sales)

• To nurture relationships and optimize Sales opportunity for banks’ VAF current and potential clients through Business and Personal Banking relationship managers in branches and regions.
• Prospect for potential clients applying for VAF and give guidance in respect of structuring, repayment and processes particularly for Group transactions.
• Obtain new business from dealers and branches within assigned territories
• Cross sell to the client base through relationship with the other teams and division i.e. Commercial,  CIB, Wealth, HNI and other business units  

• Interview customers applying for finance in an effective and professional manner
• Conduct transaction review meetings with customers with regards to structure, responsibilities, asset monitoring, insurance cover and other aspects of lease finance
• Ensure prudent application of new business margins to maximize returns
• Ensure that assets financed by the bank are adequately protected by means of proper pre & post disbursement conditions  of credit approval
• Explain, promote and sell VAF offerings and solutions that meet the financial needs of business and personal banking customers. Selling includes acquiring new business transactions
• Cross-selling bank’s products & services to new and existing customers. It includes mining existing customer data to identify expansion and/or additional VAF opportunities.
• Assist branch Relationship Managers and Account analysts on issues on VAF in the Personal and Business space
• Performing a liaison role between customers and back - office service fulfillment and credit functions.
• Accurately and efficiently processing customer mandates/ documentation requirements for banking facilities.
• Educating customers (internal & external) regarding the parameters and process flow governing VAF product offerings to ensure the correct customer behavior and product usage.
• Advice given to customers should benefit both the customer and Stanbic IBTC Bank. Wrong and unprofitable customer behavior should not be encouraged.
• Support customers in the completion of VAF application form /Letter and provision of supporting documents.
• Notify customers and RMs regarding the approval of credit loan facilities.
• Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with Financial Advisory and Intermediary Service Act license categories.
• Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU).
• Adhering to the prescribed turn-around time of VAF transactions

• Nurture relationships to optimize sales opportunities with the banks current and potential customers as well as vendors
• Conduct interviews with customers applying for finance in respect of structure and repayment
• Attend to customer enquiries relative to asset finance
• Continually keep abreast of development of new products, changes to relevant legislation
• Ensure a good understanding of products process flow by RMs under purview
• Supervise the preparation of Offer letter, agreement and all related documents in the Business and Personal Banking space.
• Ensure customer meets all condition precedence as stated in the offer letter before effecting disbursement of asset.
• Ensure effective asset monitoring and control to ensure banks interest is protected
• Increased sales volume due to personal efforts as well as branch RM’s efforts.
• Retention of satisfied customers through continuous contact and visit.
• Deal with processing complaints promptly and effectively
• Ensure asset book quality by keeping within prescribed NPL to loan book