Junior Call Center Agent Recruitment at Kiote Services Limited

Kiote Services Limited is recruiting to fill the following position:

Job Title: Junior Call Center Agent

Location: Lagos

Responsibilities

• Receive inquiry calls from customers
• Identify customer issues and provide possible solutions
• Record client information
• Give step by step instruction to customers

Requirements

• Strong use of English language in both verbal and written.
• Must have strong computer skills including Microsoft Office
• Must be analytical and keen to details.
• Ability to talk while encoding data on the computer.
• Must be patient and courteous
• Able to professionally take constructive criticism
• Demonstrates good conflict resolution skills
• Works well in a high volume, fast paced environment
• Able to work effectively without supervision
• Able to sit for up to eight hours.

Application Closing Date: 26th August, 2013

Method of Application
Interested and qualified candidates should send their CVs to and applications in MS-WORD format using the job applied for as the subject of the mail to: careers@kioteservices.com

Note: Shortlisted candidates will be contacted with further information on assessment.