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Engineer 3G Quality of Experience(QOE) at Etisalat

Tuesday, April 30, 2013 , No comments
Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel


Etisalat Nigeria is recruiting to fill the below position of:

 Job Title: Engineer 3G Quality of Experience(QOE);

Location: Abuja,NG
 
Job Summary;
Monitor, analyze and operate the 3G and Data Quality of Experience (QoE) systems and tools on the network in order to improve subscribers' network performance experience
 
Principal Functions;
  • Operate and monitor data QoE tool
  • Analyze subscribers' KPIs on the data QoE system
  • Deploy QoE software on subscribers' mobile terminals for data monitoring
  • Prepare periodic reports on subscribers' data-related QoE activities
  • Escalate to relevant functions to fix problems associated with the experience of subscribers on data
  • Correlate output of data QoE tool with vendor's performance monitoring tools
  • Contribute to systems engineering drive for solutions to optimize QoE in congested network situations
  • Research, identify and propose solutions with regard to problems in current wireless, video and cloud technologies
  • Maintain systems to measure performance against established QoE standards
  • Follow up with Fault Management, NOC and BSSOP on data performance related alarms to achieve resolution
  • Audit 3G data performance related parameters on scheduled bases
  • Monitor and report trends in 3G data KPIs and traffic
  • Create and maintain a 3G data customer complaints' tracker and follow up on all opened cases until resolution
  • Study and propose ways of improving QoE for 3G data subscribers in light of QoS indicators and tools' output
  • Monitor behavior of key 3G services data, voice, video and multi RAB offered by Etisalat Nigeria and ensure best QoE is maintained
Educational Requirements;
  • Bachelor's degree or HND in Electrical/ Electronics/ Communications and/ or Computer Engineering
Experience, Skills & Competencies;
  • At least two (2) years directly relevant post-NYSC work experience in network QoS within a telecoms business environment
  • Ideal candidate must be able to demonstrate:
    • Good problems solving skills
    • Proficiency in Microsoft Office Word, Excel and PowerPoint
    • Good understanding of 2G and 3G technologies
    • Good communication and reporting skills
Method of Application;Interested and qualified candidates should click here to apply online
Note: When the page comes up click on New Jobs (Last 7 days),  then click on Engineer 3G Quality of Experience(QOE). 
 
 Application Deadline;  3th May, 2013

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